:root {
  --bg: #10112a;
  --panel: #1a1c3d;
  --panel-light: #21234a;
  --accent: #29a3ff;
  --accent-yellow: #ffc247;
  --accent-green: #34d399;
  --accent-red: #ff5c5c;
  --text: #eceefc;
  --muted: #9296b8;
  --border: #2c2e56;
}

* { box-sizing: border-box; }
body { background: var(--bg); color: var(--text); font-family: -apple-system, Helvetica, Arial, sans-serif; margin: 0; }
.app { display: flex; min-height: 100vh; }

/* Scrollbar Global */
::-webkit-scrollbar { width: 8px; height: 8px; }
::-webkit-scrollbar-track { background: var(--bg); }
::-webkit-scrollbar-thumb { background: var(--border); border-radius: 4px; }
::-webkit-scrollbar-thumb:hover { background: var(--muted); }

/* --- Sidebar --- */
.sidebar {
  width: 220px;
  background: var(--panel);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  padding: 16px 0;
  transition: width 0.2s ease;
  z-index: 90;
}
.sidebar.collapsed { width: 84px; }

.sidebar-header { display: flex; align-items: center; justify-content: space-between; padding: 0 16px; margin-bottom: 20px; }
.sidebar h1 { display: flex; align-items: center; font-size: 0.95rem; margin: 0; white-space: nowrap; cursor: pointer; }
.sidebar-logo { width: 22px; vertical-align: middle; margin-right: 8px; }
.sidebar-toggle { background: none; border: none; color: var(--muted); font-size: 1.1rem; padding: 4px 8px; cursor: pointer; }
.sidebar-toggle:hover { color: var(--text); }

.sidebar.collapsed .sidebar-title { display: none; }
.sidebar.collapsed .sidebar-header { flex-direction: column; gap: 14px; padding: 0 10px; margin-top: 8px; }
.sidebar.collapsed .sidebar-logo { margin-right: 0; }

.sidebar ul { list-style: none; padding: 0; margin: 0; }
.sidebar li { display: flex; align-items: center; gap: 12px; padding: 11px 20px; cursor: pointer; color: var(--muted); font-size: 0.9rem; white-space: nowrap; }
.sidebar li i { font-size: 1.05rem; width: 18px; text-align: center; flex-shrink: 0; }
.sidebar li:hover { background: rgba(255,255,255,0.04); color: var(--text); }
.sidebar li.active { color: var(--text); border-left: 3px solid var(--accent); background: rgba(41,163,255,0.1); }

.sidebar.collapsed li { padding: 11px 0; justify-content: center; }
.sidebar.collapsed .nav-label { display: none; }
.sidebar.collapsed li.active { border-left: none; border-right: 3px solid var(--accent); }

/* Novo Rodapé da Sidebar */
.sidebar-footer { padding: 16px 20px; gap: 10px; border-top: 1px solid var(--border); display: flex; align-items: center; justify-content: space-between; transition: all 0.2s ease; margin-top: 16px; }
.user-info { display: flex; align-items: center; gap: 10px; font-weight: 500; color: var(--text); overflow: hidden; white-space: nowrap; }
.user-info i { font-size: 1.3rem; color: var(--muted); flex-shrink: 0; }
.sidebar-footer button { background: none; color: var(--muted); font-size: 1.1rem; padding: 4px; border: none; cursor: pointer; }
.sidebar-footer button:hover { color: var(--accent-red); }

.sidebar.collapsed .sidebar-footer { flex-direction: column; padding: 16px 0; gap: 18px; justify-content: center; }
.sidebar.collapsed .user-info span { display: none; }

/* --- Layout Principal --- */
main#content { flex: 1; padding: 28px 36px; }
main#content h2 { font-size: 0.95rem; color: var(--muted); margin: 28px 0 14px; text-transform: uppercase; letter-spacing: 0.04em; font-weight: 600; }
main#content h2:first-child { margin-top: 0; }
main#content h3 { font-size: 0.85rem; color: var(--muted); margin: 0 0 14px; text-transform: uppercase; letter-spacing: 0.03em; font-weight: 600; }

/* --- Tabelas e Responsividade --- */
table { width: 100%; border-collapse: collapse; background: var(--panel); border-radius: 12px; overflow: hidden; }
th, td { padding: 10px 14px; border-bottom: 1px solid var(--border); text-align: left; font-size: 0.88rem; }
th { color: var(--muted); font-weight: 500; position: sticky; top: 0; background: var(--panel); z-index: 1; }
tr:last-child td { border-bottom: none; }
tbody tr { transition: background-color 0.2s ease; }
tbody tr:hover { background-color: rgba(255, 255, 255, 0.03); }

.table-responsive { max-height: 350px; overflow-y: auto; padding-right: 4px; }
.table-responsive::-webkit-scrollbar { width: 6px; }
.table-responsive::-webkit-scrollbar-thumb { background: var(--border); border-radius: 4px; }

/* --- Badges --- */
.badge {
  padding: 4px 10px;
  border-radius: 12px;
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  display: inline-block;
  white-space: nowrap;
}
.badge-red { background: rgba(255,92,92,0.15); color: var(--accent-red); border: 1px solid rgba(255,92,92,0.3); }
.badge-green { background: rgba(52,211,153,0.15); color: var(--accent-green); border: 1px solid rgba(52,211,153,0.3); }
.badge-yellow { background: rgba(255,194,71,0.15); color: var(--accent-yellow); border: 1px solid rgba(255,194,71,0.3); }
.badge-neutral { background: rgba(146,150,184,0.15); color: var(--muted); border: 1px solid rgba(146,150,184,0.3); }
.badge-blue { background: rgba(41,163,255,0.15); color: var(--accent); border: 1px solid rgba(41,163,255,0.3); }

/* --- Componentes --- */
button { background: var(--accent); color: #fff; border: none; padding: 9px 18px; border-radius: 8px; cursor: pointer; font-size: 0.88rem; font-weight: 500; }
button:hover { filter: brightness(1.1); }
label { display: block; margin-bottom: 14px; font-size: 0.9rem; color: var(--muted); }
input { padding: 9px; margin-left: 8px; border-radius: 8px; border: 1px solid var(--border); background: #0d0e24; color: var(--text); }

/*FIXAR ALTURA DE PANEL*/
.panel-attention .table-responsive {
  max-height: 240px;
  overflow-y: auto;
}

/* Cards Inferiores */
.cards { display: flex; gap: 18px; margin-bottom: 24px; flex-wrap: wrap; }
.card { background: var(--panel); border: 1px solid var(--border); border-radius: 14px; padding: 20px 22px; min-width: 160px; flex: 1; }
.card-label { display: block; color: var(--muted); font-size: 0.82rem; margin-bottom: 6px; }
.card-value { display: block; font-size: 2rem; font-weight: 700; letter-spacing: -0.02em; }

.cards .card { display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; gap: 4px; box-shadow: 0 4px 12px rgba(0,0,0,0.15); transition: transform 0.2s ease; }
.cards .card:hover { transform: translateY(-3px); }
.card-icon { font-size: 1.8rem; color: var(--accent); margin-bottom: 4px; }
.card-desc { font-size: 0.75rem; color: var(--muted); margin-top: 4px; font-weight: normal; }

/* Gráficos Padrões */
.chart-row { display: flex; gap: 18px; margin-bottom: 24px; flex-wrap: wrap; }
.chart-box { background: var(--panel); border: 1px solid var(--border); border-radius: 14px; padding: 18px; flex: 1; min-width: 300px; height: 260px; }

/* Fileira Superior (Gráfico por hora + KPIs) */
.chart-row-top { display: flex; gap: 18px; margin-bottom: 24px; flex-wrap: wrap; }

.chart-hourly {
  flex: 2;
  min-width: 400px;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 18px;
  display: flex;
  flex-direction: column;
  height: auto;
}
.canvas-container { position: relative; flex: 1; width: 100%; min-height: 250px; }

.kpi-clickable-group { flex: 1; min-width: 200px; display: flex; flex-direction: column; gap: 14px; }
.kpi-clickable {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 18px 22px;
  cursor: pointer;
  transition: border-color 0.15s ease;
  flex: 1;
  display: flex;
  flex-direction: column;
  justify-content: center;
}
.kpi-clickable:hover { border-color: var(--accent); }
.kpi-clickable .card-value { font-size: 2.1rem; }
.kpi-clickable.kpi-alert { border-color: rgba(255,92,92,0.5); background: linear-gradient(135deg, rgba(255,92,92,0.08), var(--panel) 60%); }

.kpi-header { display: flex; justify-content: space-between; align-items: center; width: 100%; margin-bottom: 8px; }
.kpi-header i { font-size: 1.4rem; color: var(--accent); }
.kpi-alert .kpi-header i { color: var(--accent-red); }

/* Painéis (Atenção e Atribuições) */
.attention-assignees-row { display: grid; grid-template-columns: 2fr 1fr 1fr; gap: 18px; margin-bottom: 24px; }
.panel { background: var(--panel); border: 1px solid var(--border); border-radius: 14px; padding: 18px; }
.sla-late { color: var(--accent-red); font-weight: 600; }

/* --- Modais --- */
.modal { 
  position: fixed; 
  inset: 0; 
  background: rgba(8,9,20,0.7); 
  display: flex; 
  align-items: center; 
  justify-content: center; 
  z-index: 9999; 
  backdrop-filter: blur(4px); 
  padding: 20px; 
}
.modal.hidden { display: none; }
.modal-content { 
  background: var(--panel); 
  border-radius: 14px; 
  padding: 26px; 
  max-width: 900px; 
  width: 90%; 
  max-height: 85vh; 
  display: flex; 
  flex-direction: column; 
  position: relative; 
  border: 1px solid var(--border); 
  box-shadow: 0 10px 40px rgba(0,0,0,0.6); 
}
.modal-content h3 { margin-top: 0; padding-bottom: 16px; border-bottom: 1px solid var(--border); }
.modal-close { position: absolute; top: 14px; right: 18px; background: none; border: none; color: var(--text); font-size: 24px; cursor: pointer; padding: 0; }

/* Configurações SLA */
#sla-priority-table input { width: 80px; }
#sla-priority-table td:first-child { text-transform: capitalize; }

/* --- 1. Toasts (Notificações) --- */
.toast-container { position: fixed; bottom: 24px; right: 24px; display: flex; flex-direction: column; gap: 10px; z-index: 1000; }
.toast { background: var(--panel-light); border-left: 4px solid var(--accent-green); color: var(--text); padding: 16px 20px; border-radius: 8px; box-shadow: 0 4px 12px rgba(0,0,0,0.3); transform: translateX(120%); transition: transform 0.3s ease; display: flex; align-items: center; gap: 12px; font-weight: 500; font-size: 0.9rem; }
.toast.show { transform: translateX(0); }
.toast-error { border-left-color: var(--accent-red); }
.toast i { font-size: 1.2rem; }
.toast-success i { color: var(--accent-green); }
.toast-error i { color: var(--accent-red); }

/* --- 2. Empty States --- */
.empty-state { padding: 30px 20px; text-align: center; color: var(--muted); display: flex; flex-direction: column; align-items: center; gap: 8px; font-weight: 500; }
.empty-state i { font-size: 2.2rem; color: var(--border); margin-bottom: 4px; }

/* --- 3. Animação de Fade In --- */
@keyframes fadeIn { 
  from { opacity: 0; transform: translateY(10px); } 
  to { opacity: 1; transform: none; } 
}
.fade-in { animation: fadeIn 0.4s ease forwards; }

/* --- 4. Estado de Carregamento (Spinner) --- */
.global-loader { position: fixed; inset: 0; background: rgba(16, 17, 42, 0.8); backdrop-filter: blur(4px); display: flex; justify-content: center; align-items: center; z-index: 999; opacity: 1; transition: opacity 0.3s ease; }
.global-loader.hidden { opacity: 0; pointer-events: none; }
.spinner { width: 40px; height: 40px; border: 4px solid var(--border); border-top-color: var(--accent); border-radius: 50%; animation: spin 1s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }

/* --- 5. Responsividade (Media Queries) --- */
@media (max-width: 1400px) {
  .attention-assignees-row { grid-template-columns: 1fr 1fr; }
  .panel-attention { grid-column: span 2; }
}
@media (max-width: 1024px) {
  .chart-row-top { flex-direction: column; }
  .kpi-clickable-group { flex-direction: row; }
  .attention-assignees-row { grid-template-columns: 1fr; }
  .panel-attention { grid-column: span 1; }
  .cards { flex-direction: column; }
}

/* Tooltips Puros em CSS */
[data-tooltip] { position: relative; cursor: help; }
[data-tooltip]::after {
  content: attr(data-tooltip);
  position: absolute; bottom: 125%; left: 50%; transform: translateX(-50%);
  background: var(--panel-light); color: var(--text); padding: 6px 10px;
  border-radius: 6px; font-size: 0.75rem; white-space: nowrap;
  opacity: 0; pointer-events: none; transition: opacity 0.2s;
  box-shadow: 0 4px 6px rgba(0,0,0,0.3); border: 1px solid var(--border);
  z-index: 9999;
}
[data-tooltip]:hover::after { opacity: 1; }

th [data-tooltip]::after,
th[data-tooltip]::after {
  bottom: auto;
  top: 125%;
}


/* Feedback Tátil (Clique) */
button:active, .kpi-clickable:active, .sidebar li:active { 
  transform: scale(0.97); 
  transition: transform 0.1s; 
}

.sidebar [data-tooltip]::after {
  bottom: auto;
  top: 50%;
  left: 125%;
  transform: translateY(-50%);
}

.card-compare { font-size: 0.75rem; color: var(--muted); margin-top: 4px; }
.card-compare.compare-up { color: var(--accent-red); }
.card-compare.compare-down { color: var(--accent-green); }

/*FILTER BAR*/
.filter-bar {
  display: inline-flex;
  gap: 2px;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 4px;
  margin-bottom: 24px;
}

.filter-btn {
  background: transparent;
  border: none;
  color: var(--muted);
  padding: 7px 20px;
  border-radius: 7px;
  cursor: pointer;
  font-size: 0.85rem;
  font-weight: 500;
  transition: background 0.15s ease, color 0.15s ease;
}

.filter-btn:hover {
  color: var(--text);
  background: rgba(255,255,255,0.04);
}

.filter-btn.active {
  background: var(--accent);
  color: #fff;
  font-weight: 600;
  box-shadow: 0 2px 8px rgba(41,163,255,0.35);
}

.filter-btn:active {
  transform: scale(0.97);
  transition: transform 0.1s;
}


/*SETTINGS TELA*/
.form-group {
  margin-bottom: 18px;
  display: flex;
  flex-direction: column;
  gap: 6px;
  max-width: 400px;
}

.form-group label {
  margin-bottom: 0;
  font-size: 0.88rem;
  color: var(--text);
  font-weight: 500;
}

.form-group input {
  margin-left: 0;
  padding: 10px 12px;
  font-size: 0.9rem;
}

/*agentes*/
.sla-list-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 10px 4px;
  border-bottom: 1px solid var(--border);
}
.sla-list-item:last-child { border-bottom: none; }

#agents-table th[data-key].sorted-asc::after { content: ' ▲'; font-size: 0.75em; }
#agents-table th[data-key].sorted-desc::after { content: ' ▼'; font-size: 0.75em; }

.team-dist-layout {
  display: flex;
  align-items: center;
  gap: 16px;
}
.team-dist-layout .canvas-container {
  flex: 1;
  min-width: 0;
}
.team-dist-layout .sla-list {
  flex: 1;
  min-width: 0;
}
.team-dist-dot {
  display: inline-block;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  margin-right: 8px;
}

.agents-grid-4 {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
}
@media (max-width: 1200px) {
  .agents-grid-4 { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 640px) {
  .agents-grid-4 { grid-template-columns: 1fr; }
}
.team-dist-dot {
  display: inline-block;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  margin-right: 8px;
}